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What our clients are saying...


Our migration from the previous versions of the BS&A municipal software to the new .NET applications provided many, many benefits for our municipality. Within the property administration software (assessing, property tax and building department) there have been numerous improvements made to the programs. Many of these improvements are of a general functionality nature and several are of significant benefit for municipalities such as the City of Clare that are physically located within two counties.

The first and foremost improvement is the fact that the programs are now based upon the Microsoft SQL database engine. In today's fast-paced, resource constrained work world it is very important that we maximize technology resources so that they serve our needs quickly, efficiently and with as little human interaction as possible. The new BS&A .NET software provides just that type of professionally designed, efficient and powerful software. The overall interface of each of the programs are also much more intuitive, consistent from program to program and they are very responsive to user needs. Many features have been included and/or vastly improved within the new programs that quite simply make day-to-day operations much more efficient.

There are so many features that are beneficial it is difficult to focus on just a few of the many improvements to the BS&A .NET software. What immediately is apparent is the inclusion of so many improvements that are obviously the result of the BS&A staff intently and thoroughly listening to their customers. For instance, including property tax season tabs and summary information all on the main parcel screen provides relevant and succinct information that is often referred to when property owners call. Having so much information available in one concise, user oriented location makes it so much easier and efficient to answer customer questions.

Because our municipality is physically located within two counties updating the .NET software so that we can work with our entire property tax roll as one database is a huge improvement. Previously we had to manually combine the tax rolls of the two counties for many purposes which required a significant time commitment to insure that the final totals were accurate.

Steve Kingsbury, Director of Information Technology
I LOVE the mapping portion. I can map almost anything and it saves me so much time on a daily basis. It makes it easy to find properties and do an analysis on them. The comp analysis is also fantastic. It allows me to find comps and show the taxpayers comps which help them to understand the basis for my assessments. I also love being able to print the worksheets out to an excel file.
Laurie A. Ludlow, Assessor
BS&A is a very user friendly program. Your reports can be tailored to your wants and needs. Our Building, Water & Sewer, Assessing, Tax, General Ledger and Receipting have all switched to BS & A and we love the links that we have between the different departments now. The help system built within the system is fantastic. If you still have problems after the “HELP”, more assistance is only a phone call away. You wouldn’t be sorry with the switch to BS&A. You would be working with knowledgeable, kind and considerate people that always talk to you not down to you.
Carol Houseman, Treasurer

Working as assessors in several units, as well as on reappraisals, we probably work with BS&A Software more than most. We were anxious to use the .net software and weren’t disappointed. We believe in sitting side by side with taxpayers in our units to discuss assessing and taxable value concerns. With images, sketches and assessed/taxable history located on the front page it makes it easier for taxpayers to follow along. In most cases, change isn’t easy, but we were pleasantly surprised with the .net. It doesn’t seem like we needed the “learning curve” to use the basic assessing functions in the software. It’s easy to use as soon as it is installed.

When we export to our treasurers for summer and winter tax, .net will make sure we balance. If we don’t balance between assessing and tax, the software will tell us which parcels specifically we don’t balance on. When networked with our treasurers, it will allow us to look up tax information as well. Most taxpayer’s think of assessor’s and tax as one in the same, so it is easy for us to look up their tax without having to transfer a call back and forth between assessing and the treasurer. .Net also allows us to load several previous year’s information which allows us to view several years of assessed and taxable values without having to change databases.

CSZ Services, MI
Chuck Zemla, Assessor, Multiple Units

BS&A Software is user friendly. Excellent options on various reports to balance year end as well as daily collections.

I like the ability to segregate databases to get report totals. One database has Brownfield, Brownfield IFT, RenZone IFT’s, IFT, and Ad Valorem parcels.

Debbie Obrecht, Treasurer

The ability to look at the aerials though the program is very helpful. The ease of moving around the program and reports have been simplified especially reports dealing with IFT’s and Renz Zones.

The ability to do a database compare between the tax program and the assessing program to discover errors now can be done in a matter of minutes saving valuable time.

Cheryl O’Connor, Equalization Director

By having both the assessing and tax software, we can do a lot of in-house jobs. Some of our promotional tasks that are out-sourced can be done here keeping our cost down.

Our township has a lot of special act parcels. I love BS&A assessing/tax software. I can generate lots of required reports and reports requested by my township board and accounting firm. Another aspect I like is the ability to edit the current form to fit my needs.

Evelyn E Markowski, Assessor

The list of high points and benefits of BS&A’s tax/assessing software are many. Here is a bullet list of just a few:

  • User-friendly screen / information access;
  • Compatibility of the databases, including links;
  • Ease for making changes; tracking of same (prime example are Board of Review changes that can be automatically imported to the tax file instead of entering each one manually);
  • Ability to create custom documents (such as tax bills);
  • Compliance with state tax law (and changes that come along);
  • Sorting capabilities that leads to ease of blocking data for reports;
  • Many reports and processes that make my job so much easier;
  • Ability to move between databases with ease.

Features I like include:

  • Board of Review changes made in Assessing can be automatically imported to tax database;
  • Linked fields allow name and/or address changes to made in only one database but carried through to the other databases (or not if you do not want it);
  • Changing receipt posting date on tax payments by block when we made a mistake;
  • Importing parcel information from tax file (by blocking marked parcels) to create new parcels set up a new special assessment roll in the S.A. database;
  • Quick entry feature for marking parcels;
  • Overpayment/underpayment report to find potential problem parcels;
  • Database compare between assessing and taxes for ease of locating balancing problems.
Gail Budrow-Bradstreet, City Treasurer

The assessing software from BS&A is the cutting edge in assessing software. Any changes in the tax laws or State Tax Commission requirements are met in a speedy and efficient manor. The residential sketch to pricing is a huge time saving innovation. Attaching pictures and other document to a parcel is just a few clicks on the mouse. The sales comparative analysis has cut hours of time for answering residential M.T.T. appeals.

The residential sketch to pricing is a huge time saving innovation. The sales comparative analysis has cut hours of time for answering residential M.T.T. appeals. The options available in the ECF analysis can be as simple as a class or can break it down into an ECF for building styles as well as physical conditions.

Daniel W. Darland, Assessor
In the BS&A Tax and Assessing programs the most important improvements to our productivity are the comment section and the ability to attach documents to the parcel. For example if a parcel received a correction to the taxable value from a Michigan Tax Tribunal you can attach a copy of the documentation from the State. This improves the amount of time required to answer questions when you have all of the information at your fingertips. As for the comment section, if you have left a message for a property owner to return your call anyone call look at the comment to see what the issue is so the issue can be addressed promptly.
Donna Leitermann, Treasurer
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Very responsive. Each time I have had a question for Matt, I will email it. He responds within minutes of receiving it.
Nancy Fitzsimmons, Customer Service/Billing Supervisor

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