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What our clients are saying...


I take my hat off to the support staff, I cannot imagine doing their job with so many variables between units of government and seemingly constant change from Lansing. Also to the programmers who always find a way to help us out, not to mention everyone else at BS&A.

I cannot say enough good things about or express my appreciation to Dan Kirwin, he has conducted educational classes many times in my county in the last 10 or so years and never once have I heard anyone being disappointed. I always attempt to host a STC renewal class here and the BS&A classes are my first choice.

Greg Hill, Equalization Director

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Why use BS&A Software?

You can be certain that we will be there for you after you purchase our software. In the 25 years we have been in business, we have lost a total of 3 customers. And we lost those due to municipal financial issues. We have a 99.99% retention rate.

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When I think of BS&A, the first thing I think of is their customer service. I have had very few occasions when I have needed their help, as the BS&A program and training are so good. The few times I have needed help they have always been courteous, helpful, and very prompt. BS&A is not like some of the horror stories I had heard in the past, where you go back and forth between whether it’s a hardware or software issue, and never get help resolving the issue. They help you get the issues resolved.
Oceana County, MI
Oceana County Building Department

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