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What our clients are saying...


The staff in my position before me never used the imports to the fullest capabilities. I have found that they are an immense time saver. I import payments, tax bill requests, special assessments – anything I can. Another feature is the availability of user defined fields. With these, I have my streetlight districts coded for quick entry from year to year, and code taxpayers who have multiple invoices. This allows us to save on postage by printing those separately and stuffing envelopes with more than one statement. Combined, I have slimmed down our tax roll prep time to just a few days.
Jamie Boyle, Deputy Treasurer

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The support staff listens first, and then proceeds to repeat what was told to them, assuring me that they did hear my concern or question! If our explanation is not clear they have the ability to get into the system and we can literally walk them thru our issue. Having many clients at B S & A, could mean a tie up for support, however you are NEVER made to feel you are bothering them, and the turn around time on support is outstanding.
Deb Shellenbarger Utility Billing/Admin

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