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In the BS&A Tax and Assessing programs the most important improvements to our productivity are the comment section and the ability to attach documents to the parcel. For example if a parcel received a correction to the taxable value from a Michigan Tax Tribunal you can attach a copy of the documentation from the State. This improves the amount of time required to answer questions when you have all of the information at your fingertips. As for the comment section, if you have left a message for a property owner to return your call anyone call look at the comment to see what the issue is so the issue can be addressed promptly.
Donna Leitermann, Treasurer

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Maximize your municipality's resources with our tight integration between applications. We know you are struggling to do more with less. We know you don't have time to enter information twice. Our integration strategy is designed to dramatically increase your staff's productivity across the board.

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The staff in my position before me never used the imports to the fullest capabilities. I have found that they are an immense time saver. I import payments, tax bill requests, special assessments – anything I can. Another feature is the availability of user defined fields. With these, I have my streetlight districts coded for quick entry from year to year, and code taxpayers who have multiple invoices. This allows us to save on postage by printing those separately and stuffing envelopes with more than one statement. Combined, I have slimme...

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Jamie Boyle, Deputy Treasurer

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Employee Self Service

Employee Self Service

Employees can view prior checks, request changes to personal employment information, check leave balances, etc.

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