1-855-BSA-Soft

About TeamViewer

TeamViewer is a simple, fast, and secure remote control application. BS&A Software uses TeamViewer for remote access to our customers’ PCs to aid in troubleshooting. This greatly improves our ability to give our customers fast and accurate results by allowing us to see and control their PC for a short time.

Starting a Connection

When a BS&A Representative needs to start a remote connection, and you agree, you will be asked either visit our webpage...

http://bsasoftware.com/TeamViewer/TeamViewerQS_en-idcv8p4rw6.exe

...or click an option in the BS&A application's Help menu to initiate the remote session.

Upon Initiation, the following dialog appears:

The BS&A representative will ask for the unique number appearing in the "Your ID" box to begin the remote session.

Connection Details

Once the connection has been established, both you and the BS&A representative will have the ability to see and control the PC. We have found that many times calls can be concluded very quickly by using this feature because both parties can see what is happening and quickly resolve the problem by working together. The TeamViewer application also allows for the transfer of files between both parties and can be very useful in sending you updated report files, program updates, etc.

Questions & Concerns

BS&A understands that more than ever people are focused on the security and the safety of their network PCs and files, as well as their users’ safety. We do not take these concerns lightly. You can terminate the remote connection at any time simply by closing the application. In addition, the remote session can only be started by someone that manually starts the application, and they must provide the tech support representative their unique ID in order for the remote session to take place. By using the TeamViewer application for remote support, you ultimately have control over the entire session.

Interested in learning more?

Get in touch and we would be happy to schedule a detailed overview of our solutions. 

#17

Why use BS&A Software?

You and your limited staff will not need to keep up with all legislative changes. We are on it. Our ongoing commitment is to keep up with all of the technical and governmental changes that are being thrown your way.

See more reasons

Need help finding the right software solution?

We’ll help you find the software that fits your needs. Get in touch with our team to get started.

Get in Touch

I LOVE the mapping portion. I can map almost anything and it saves me so much time on a daily basis. It makes it easy to find properties and do an analysis on them. The comp analysis is also fantastic. It allows me to find comps and show the taxpayers comps which help them to understand the basis for my assessments. I also love being able to print the worksheets out to an excel file.
Laurie A. Ludlow, Assessor

Software Support & Training

Your resource for everything you need to learn about your software. Can’t find what you’re looking for? Get in touch for support.

Have questions or want to learn more about our software? We’re here to help! Feel free to

Get in Touch