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Utility Billing

One-screen view of all history including consumption, billing amounts, payments, and adjustments
Process of activating a customer for ACH and how to prenote them
Adding an individual billing item to a specific account from the current bill screen
Adding a security deposit to an individual account
Adding a letter template to the system and adding letters to individual accounts.
Adding a new customer account to the database
Creating a new billing cycle tasks screen to be able to begin a new billing process
Using the blocking and quick blocking features from the table views
Allows customers to be billed a fixed amount instead of actual usage based on definable history.
The billing cycle task that calculates the amounts owed on the current bill screen
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The Dept. of Building Safety & Zoning purchased BS&A's software several years ago. I am pleased with the permitting program and all its additional workings and record keeping options. These many options have saved a great deal of office time and provide a great method of obtaining information needed daily. I appreciate the good support and pleasant staff that helps with resolving all this department's concerns.
Crawford County, MI Dept. Bldg. Safety & Zoning
Joseph J. Duran, Director

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Employee Self Service

Employee Self Service

Employees can view prior checks, request changes to personal employment information, check leave balances, etc.

Added in AccessMyGov

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