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Utility Billing

One-screen view of all history including consumption, billing amounts, payments, and adjustments
Process of activating a customer for ACH and how to prenote them
Adding an individual billing item to a specific account from the current bill screen
Adding a security deposit to an individual account
Adding a letter template to the system and adding letters to individual accounts.
Adding a new customer account to the database
Creating a new billing cycle tasks screen to be able to begin a new billing process
Using the blocking and quick blocking features from the table views
Allows customers to be billed a fixed amount instead of actual usage based on definable history.
The billing cycle task that calculates the amounts owed on the current bill screen
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Employee Self Service

Employee Self Service

Employees can view prior checks, request changes to personal employment information, check leave balances, etc.

Added in AccessMyGov

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