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BS&A Software Blog

Aug
05
In our Assessing Department at BS&A, we consider both our training and support staff to be “SMEs”, or Subject Matter Experts.  Because all of the members of our Assessing team actively work, or have worked for a municipality, we understand the problems faced by our customers.  Since our Training and Support teams are able to put themselves in the seat of the customer, solving problems becomes easier and the ability to co...

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Jul
08
From the first 30 minutes of my interview at BS&A, I knew that I would love working with this company. I remember listening to the goals and motives behind BS&A in that interview, and just thinking that this was finally a company I could really connect with. A company that was just as dedicated to performance as I was, if not more. Over the past year, I have gained an immeasurable amount of knowledge in regards to customer relations, in...

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Jul
15
Processing monthly bank reconciliations can be a very time-consuming task, what with juggling checks, deposits, and miscellaneous transactions – especially when there are multiple bank statements. Staying organized within each of these transaction types is the key to streamlining the reconciliation process. Available in both our Cash Receipting and GL/Budgeting applications, our Deposit Creation feature is just the tool you need. Deposit Creatio...

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Aug
26
BS&A Software provides an Administration Tool, free of charge to current BS&A .NET customers. It is designed to be used by I.T. personnel for the administration of an SQL server supporting BS&A’s .NET applications.  Key features: • Utilities to move BS&A .NET data between different SQL instances and different SQL versions (server migrations). • Add/edit/maintain users from any BS&A .NET application ...

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Apr
29
Through my position as a trainer, I have found that I learn from my customers just as much as they learn from me. In fact, what a lot of people may not realize about teaching is that for every hour you spend teaching someone, you spend about the same amount of time learning and preparing. By way of this blog, I would like to share what I have learned in the field and pass along information that will be useful for our customers in Community Dev...

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Why use BS&A Software?

We have shunned the use of voice mail for 15 years. When you have an important issue or problem to solve, the last thing you want to do is get stuck in voice mail jail. Instead, you want a live person to help you with the problem at hand. We agree.

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I am always surprised and grateful that when there is a particularly unusual problem, they will take the time to review our actual database to get to the root of the problem, which often is something as simple as an error in how we loaded or coded certain data.

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