1-855-BSA-Soft

BS&A Software Blog

May
15
Would it be safe for me to say that, what you expect from customer service, I am prepared to give? Yes! When I think of what the customer might be going through at the time, I can give them better support, have more compassion, really try to listen a little more closely, and be more patient. I am able to think of what a customer might be going through by thinking about what I or someone I care about is going through, and what I would want for the...

Read More »

Comments: 0
Sep
30
The ACH (Automated Clearing House) process has been around for a number of years. It is an electronic network for financial transactions in the United States, generally used for direct deposit or direct debit from checking and savings accounts. The ACH process is available in BS&A’s Accounts Payable and Payroll applications to direct deposit funds into customer or employee accounts. In our Tax, Utility Billing, and Miscellaneous Receivables...

Read More »

Comments: 0
Jul
29
How do I void an invoice or payment? If an invoice or payment was posted by mistake, you have the ability to void or adjust it. In order to do this, you need to start by simply opening the transaction item/invoice you wish to change and going to “Tools” at the top of the window. From here, you can choose to void or adjust the item, and go back to make the correct entries. IMPORTANT NOTE: Any record that has had an invoice added to...

Read More »

Comments: 0
Posted in: General
Aug
08
Our Assessment Administration support and training staff are frequently asked, “How many governmental unit Assessors use your CAMA System?” Currently, BS&A is proud to state that we serve 99% of the Michigan Assessor market.  We believe this presence provides a tremendous advantage with respect to consistency and cost.  Since we are able to spread the software development and support cost among many governmental units, we are able ...

Read More »

Comments: 0
Jul
22
The Financial Management Training Team is made up of a group of individuals with varying backgrounds, specific talents, and one common goal…to create a smooth and comfortable transition for our customers as they go live with the BS&A Financial Management programs. By definition, one would expect the training process to be the simple act of demonstrating how to operate the software; and this is certainly a part of the process.  Ho...

Read More »

Comments: 0
Page 8 of 10First   Previous   3  4  5  6  7  [8]  9  10  Next   Last   

Interested in learning more?

Get in touch and we would be happy to schedule a detailed overview of our solutions. 

#11

Why use BS&A Software?

Our applications deliver hundreds of built-in reports so you can quickly pick and choose what you need. At the same time, we supply a flexible report writer so you can customize selected system reports or create your own.

See more reasons

Without exceptional customer service, you have an unhappy customer. We have been very satisfied with the customer service we have received through BS&A. Most of the time, our questions are answered in a very timely fashion. The programmers seem to be willing to make changes to fix problems in a very short time frame. This is compared to other companies we have dealt with in the past. Sometimes fixes were only done on a quarterly basis. This results in using software that has bugs in it for a period of a few months. I’m happy to say th...

Continue Reading »

Need help finding the right software solution?

We’ll help you find the software that fits your needs. Get in touch with our team to get started.

Get in Touch

Software Support & Training

Your resource for everything you need to learn about your software. Can’t find what you’re looking for? Get in touch for support.

Featured Tutorial

Check out our learning center for more videos
Employee Self Service

Employee Self Service

Employees can view prior checks, request changes to personal employment information, check leave balances, etc.

Added in AccessMyGov

Have questions or want to learn more about our software? We’re here to help! Feel free to

Get in Touch