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BS&A Software Blog

Jul
15
Microsoft defines MSDTC as the following: "The Microsoft Distributed Transaction Coordinator service (MSDTC) coordinates transactions, regardless of failures that may occur during the process, so that the work is committed as a single transaction even if the work spans multiple resource managers on multiple computers. MSDTC is a Windows service. By default, the service is configured as a manual service rather than as an automatic service. H...

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Jul
15
Processing monthly bank reconciliations can be a very time-consuming task, what with juggling checks, deposits, and miscellaneous transactions – especially when there are multiple bank statements. Staying organized within each of these transaction types is the key to streamlining the reconciliation process. Available in both our Cash Receipting and GL/Budgeting applications, our Deposit Creation feature is just the tool you need. Deposit Creatio...

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Feb
15
In order to pull specific data out of the Building Department program (tables, reports, Excel spreadsheets, or charts), it is necessary to run a filter. Creating a filter is the program’s way of sifting through ALL of its records and displaying ONLY the info you need. Think of a filter as a sieve: it lets some information through while blocking out the rest. Applying a filter has the same look and feel in every area of the program. The firs...

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Sep
16
Our Implementation Team brings the BS&A customer service approach to the task of implementing new software purchases. We know the challenges you face when making a software change, and pay attention to the comfort and confidence of your team. Our process emphasizes a collaborative approach to understanding your processes and configuring a solution to fit.  Every project is unique, and our team has the expertise in accounting, governme...

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May
15
Would it be safe for me to say that, what you expect from customer service, I am prepared to give? Yes! When I think of what the customer might be going through at the time, I can give them better support, have more compassion, really try to listen a little more closely, and be more patient. I am able to think of what a customer might be going through by thinking about what I or someone I care about is going through, and what I would want for the...

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I have always received prompt call back on any question or problem. Staff personnel are very knowledgeable and are very courteous when answering. BSA is a cut above and always striving to improve software. All new State mandates are promptly implemented and well tested so there aren’t implementation problems.
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