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BS&A Software Blog

Jun
03
At BS&A, we want your experience using our software to be as smooth as possible. Because of this, we don't just aim to meet your expectations; we aim to exceed them in every way. Our technical staff is proficient at diagnosing system and network errors both inside and outside of our applications. While you may have been turned away from other technical support departments in the past due to an error outside of their application, BS&A al...

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Posted in: General
Apr
22
At BS&A, our number one core value is to provide unparalleled customer service. In order to fulfill this commitment, it is imperative for us to hire employees who believe customer service is equally important. We are confident that excellent employees are ultimately what make a good company great, and that is why we take our hiring process very seriously. We not only look for individuals with intellect and competence, but also for people w...

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Posted in: General
Oct
07
BS&A provides an easy-to-use CASS Certification process in our Utility Billing, Tax, Assessing, and P.R.E. Audit applications.  CASS is a United States Postal Service (USPS) acronym that stands for Coding Accuracy Support System. The term CASS is widely used by the USPS when referring to the verification status of an address list. This process will go through the parameters that you select for your database, then verify or change the a...

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Mar
15
BS&A Software’s .NET applications utilize a feature of the Microsoft Windows Operating System called Microsoft Distributed Transaction Coordinator (MSDTC). MSDTC is used by the .NET applications to ensure that transactions between shared databases are fully committed. Should the transaction fail at any point, MSDTC will roll the entire process back to the state the database was in before the transaction was attempted. For example, if a use...

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Jun
17
This summer BS&A will be hosting User Group meetings for our Financial Management applications. For those who may be unfamiliar, User Group meetings are a great opportunity for our staff to meet our customers face-to-face, showcase new features, and give users a chance to meet and interact with other users of our software. The meetings feature an open forum, where customers can ask our staff and other users questions, and learn a variety of ...

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#16

Why use BS&A Software?

In order to keep your staff productive, all of our applications talk to each other. We know that the productivity of your municipality depends on information sharing between departments.

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The tax support team has always been quick to react to problems as they occur. I would say that your tax support is one of the reasons that your software has been so successful. Customer service is a huge selling point when purchasing software.
Nancy Hickey, County Treasurer

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Employee Self Service

Employees can view prior checks, request changes to personal employment information, check leave balances, etc.

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