BS&A Software Blog

What is a User Group? User Group meetings are held for users of our .NET applications, and focus on… Presenting new features in a relaxed, open environment; these are not training classes or demos. Highlighting useful features that may get overlooked in day-to-day use. Providing an opportunity for customers to get together and discuss their use of the software. Providing an o...

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Today I pose the question: What is the benefit of entering data into a database if we can’t get it out? If we spend all of our time entering data but fail to include important pieces of information about a record, it can be very difficult to filter properly later. Many times, I am asked to help produce a report to display data broken down or filtered into various ways. One of the most common queries is the number of Commercial or Residential ...

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Our Assessment Administration Support and Training staff is frequently asked, “When will your Assessment Administration System be available for sale in other States?” Although BS&A has expanded our software sales to states such as Wisconsin, Illinois, Indiana, New Hampshire, Missouri, Arkansas, Georgia, and Florida, we currently do not have plans to develop a CAMA (Computer Assisted Mass Appraisal) module for these states. Our...

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We have shunned the use of voice mail for 15 years. When you have an important issue or problem to solve, the last thing you want to do is get stuck in voice mail jail. Instead, you want a live person to help you with the problem at hand. We agree.

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What is important to me about customer service is having any questions I have answered promptly. Also any problems experienced need to be addressed promptly. BS&A response to questions and problem solving has been in a very timely manner. The support team has always been very helpful and polite.
Cindy Shane, City Treasurer

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Employee Self Service

Employee Self Service

Employees can view prior checks, request changes to personal employment information, check leave balances, etc.

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