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BS&A Software Blog

Apr
15
A Brief Explanation of .NET .NET is a library of pre-programmed functions. It provides our developers a quick, efficient way to add the features you’ve all come to expect from our programs: calculators, clocks, search fields, and windows, just to name a few. So in the same way a contractor might order a window from a lumber yard instead of building it himself, a developer can order a window from .NET. So, Why .NET? Time is probably a company...

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Posted in: General
Jun
17
This summer BS&A will be hosting User Group meetings for our Financial Management applications. For those who may be unfamiliar, User Group meetings are a great opportunity for our staff to meet our customers face-to-face, showcase new features, and give users a chance to meet and interact with other users of our software. The meetings feature an open forum, where customers can ask our staff and other users questions, and learn a variety of ...

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May
15
Would it be safe for me to say that, what you expect from customer service, I am prepared to give? Yes! When I think of what the customer might be going through at the time, I can give them better support, have more compassion, really try to listen a little more closely, and be more patient. I am able to think of what a customer might be going through by thinking about what I or someone I care about is going through, and what I would want for the...

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Jul
15
Processing monthly bank reconciliations can be a very time-consuming task, what with juggling checks, deposits, and miscellaneous transactions – especially when there are multiple bank statements. Staying organized within each of these transaction types is the key to streamlining the reconciliation process. Available in both our Cash Receipting and GL/Budgeting applications, our Deposit Creation feature is just the tool you need. Deposit Creatio...

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Sep
30
The ACH (Automated Clearing House) process has been around for a number of years. It is an electronic network for financial transactions in the United States, generally used for direct deposit or direct debit from checking and savings accounts. The ACH process is available in BS&A’s Accounts Payable and Payroll applications to direct deposit funds into customer or employee accounts. In our Tax, Utility Billing, and Miscellaneous Receivables...

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The tax support team has always been quick to react to problems as they occur. I would say that your tax support is one of the reasons that your software has been so successful. Customer service is a huge selling point when purchasing software.
Nancy Hickey, County Treasurer

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