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BS&A Software Blog


General

Sep
16
Our Implementation Team brings the BS&A customer service approach to the task of implementing new software purchases. We know the challenges you face when making a software change, and pay attention to the comfort and confidence of your team. Our process emphasizes a collaborative approach to understanding your processes and configuring a solution to fit.  Every project is unique, and our team has the expertise in accounting, governme...

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Jul
08
From the first 30 minutes of my interview at BS&A, I knew that I would love working with this company. I remember listening to the goals and motives behind BS&A in that interview, and just thinking that this was finally a company I could really connect with. A company that was just as dedicated to performance as I was, if not more. Over the past year, I have gained an immeasurable amount of knowledge in regards to customer relations, in...

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Jun
15
We are always happy to hear ideas from our users on ways in which our programs can be improved. Since you are the ones using the programs every day, your input and thoughts are crucial in building a great product.   Ideas that are submitted to our support team from customers become “cases” that get reviewed in our bi-weekly New Feature Meetings. In these meetings, support and developer staff discuss the cases to see if they would work on a...

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Posted in: General
Sep
02
In the spring of 2011, BS&A began the company’s first internship program. We started the program in hopes of acquiring qualified college students to come in, learn about the company, and take on the same training and responsibilities as our full-time Support Technicians. The program quickly took off, and we had some very qualified students working with us and splitting their time between school and working in the Support Department. W...

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May
13
BS&A began producing online videos as a way to demo various features of our applications for prospective customers. In 2012, we decided to expand these videos to not only highlight features of the programs, but to provide more learning opportunities to new customers. These videos enable us to present an in-depth walkthrough of all of the main processes in the applications, and offer a way for visual learners to absorb the information more tho...

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