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BS&A Software Blog

Entries for July 2015

Jul
15
Support means finding the most effective way possible to resolve a customer’s issue in a courteous manner, while also giving them the knowledge and tools they need to repair similar problems in the future.
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The rapport you build with the customer service staff is more than staff/customer. I would be glad to welcome my BS&A friends into my home, they feel that close.
Jamie Boyle, Deputy Treasurer

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