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BS&A Software Blog

Entries for June 2013

Jun
17
This summer BS&A will be hosting User Group meetings for our Financial Management applications. For those who may be unfamiliar, User Group meetings are a great opportunity for our staff to meet our customers face-to-face, showcase new features, and give users a chance to meet and interact with other users of our software. The meetings feature an open forum, where customers can ask our staff and other users questions, and learn a variety of ...

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Jun
03
At BS&A, we want your experience using our software to be as smooth as possible. Because of this, we don't just aim to meet your expectations; we aim to exceed them in every way. Our technical staff is proficient at diagnosing system and network errors both inside and outside of our applications. While you may have been turned away from other technical support departments in the past due to an error outside of their application, BS&A al...

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Posted in: General
Jun
10
Today I pose the question: What is the benefit of entering data into a database if we can’t get it out? If we spend all of our time entering data but fail to include important pieces of information about a record, it can be very difficult to filter properly later. Many times, I am asked to help produce a report to display data broken down or filtered into various ways. One of the most common queries is the number of Commercial or Residential ...

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Jun
24
S.I.D., or Support Information Display, was developed as a way for Support Managers to further communicate with their staff on a consistent basis. S.I.D. was the brainchild of the entire support department during monthly departmental meetings, and is successfully being used to convey all of the important information the Support Department needs to know throughout the day. Two, very large S.I.D. monitors are set up on each side ofthe support dep...

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We love the BS&A product, but it is the superior level of “customer service” that I appreciate most of all.
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