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BS&A Software Blog

Entries for January 2015

Jan
15
I believe our support is above and beyond the traditional definition of the word. We don’t sound “scripted,” and we get to know our customers on a personal and friendly level to make them feel comfortable continuing to call for help. We often join in on others’ support calls just to see if we can lend a hand (or brain) if needed. We take on large projects and team up to be sure our customers are taken care of. I love hearing us be compared to oth...

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#5

Why use BS&A Software?

We actually listen. Some of the most useful features we have in our software came through suggestions from you. If you keep talking, we’ll continue to listen.

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BS&A has always been responsive to our needs. Any suggestion we have made as far as product or process improvements have been welcomed and implemented. Their tech support is also worth their weight in gold. It is a great company and great product. There are always receptive to their customers’ needs.
Matthew Dingman, City Assessor

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