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BS&A Software Blog

Sep
15
We are very good at troubleshooting the issues our customers bring to us. I’m proud of the teamwork that we have with each other, and how good we are at teaching our customers more efficient ways to assist them in their positions. I enjoy hearing, “Wow, you called back really fast!” I enjoy hearing the relief in our customers’ voices when I say, “I can help you with that.”
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Sep
02
In the spring of 2011, BS&A began the company’s first internship program. We started the program in hopes of acquiring qualified college students to come in, learn about the company, and take on the same training and responsibilities as our full-time Support Technicians. The program quickly took off, and we had some very qualified students working with us and splitting their time between school and working in the Support Department. W...

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Nov
15
User Group Meetings We are holding Payroll User Group meetings 11/28/2013, 12/5/2013, and 12/12/2013. Please click here for more information or to sign up. What types of W-2s do you need? If you file electronically with the Social Security Administration, any type of W-2 will do. You can use either the 4-up or 2-up format, and we can customize the Payroll program to match those forms. If you do not file electronically, you will need to get t...

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Jul
01
In a continuing effort to provide our customers with the best software and support available, we send out an annual survey asking our customers for their input on how we can better our products and services. We are very interested in hearing our customers’ suggestions and feedback, and encourage them to rate the applications they use and the support personnel with whom they interact on a regular basis.   The results are shared...

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Posted in: General
Apr
29
Through my position as a trainer, I have found that I learn from my customers just as much as they learn from me. In fact, what a lot of people may not realize about teaching is that for every hour you spend teaching someone, you spend about the same amount of time learning and preparing. By way of this blog, I would like to share what I have learned in the field and pass along information that will be useful for our customers in Community Dev...

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Why use BS&A Software?

You will continue to work with software that has the most useful and modern features. Our ongoing plan is to continually invest in product development. We will always keep a vigilant eye on your needs.

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“AWESOME” is the only word to describe the customer support at BS&A. It is great to know that whenever you need to contact the BS&A tax support staff they will respond quickly and efficiently. They almost always solve the problem immediately and if they can’t you can rest assured they will stay with the problem until it is solved. Getting the BS&A software is one of the best things we have ever done in the township.
Nancy Stark, Office Administrator

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